Privacy Policy
1. Who we are
Lace Law LLP (“we”, “us”, “our”) is a limited liability partnership registered in England and Wales (No. OC453831) with a registered office at 12 High Pavement, Nottingham NG1 1HN.
We are authorised and regulated by the Immigration Advice Authority
(No. F202432913).
We take your privacy seriously and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Personal Data We Collect
We may collect and process the following information about you:
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Identity and contact data (e.g. name, address, phone number, email).
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Immigration-related information (e.g. passport details, visa history, family information, employment data etc.)
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Financial information (e.g. payment details if you engage our services).
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Technical data (e.g. IP address, browser type, device information, and usage data from cookies or analytics).
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Communication data (e.g. correspondence between you and us, including emails, phone calls, or online enquiries).
3. How We Use Your Information
We use your personal data to:
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Provide and manage our legal services.
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Communicate with you regarding your enquiries or instructions.
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Meet our legal and regulatory obligations.
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Process payments and maintain financial records.
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Improve your website, marketing, and client experience.
We will only process your data when we have a lawful basis, such as:
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The performance of a contract (or steps before entering one);
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Compliance with a legal obligation.
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Legitimate interests (e.g. maintaining business records or improving services); or
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With your explicit consent (e.g. when you sign up or otherwise agree to receive updates).
4. Sharing Your Information
We may share your data with:
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Trusted third parties such as service providers (e.g. IT support, secure cloud storage, or payment processors);
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Government authorities (e.g. Home Office, HMRC, IAA) where legally required; and
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Third parties necessary for the performance of your legal matter (e.g. experts).
We require all third parties to respect your data and use it only as instructed by us.
5. Data Retention
We keep your personal data only as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting or reporting obligations. Typically, we retain client files for up to six years after a matter closes, unless a longer period is required by regulation.
6. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, or unauthorised access. Access to your information is restricted to employees and service providers who need it for legitimate business purposes.
7. Your Rights
Under UK GDPR, you have the right to:
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Access and receive a copy of your personal data;
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Request correction or deletion of inaccurate data;
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Object to or restrict processing in certain circumstances;
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Request data portability; and
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Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at: www.ico.org.uk.
8. Cookies & Analytics
Our Website uses cookies to enhance functionality and collect anonymous usage data. You can manage or disable cookies through your browser settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Data Protection Officer
Lace Law LLP
12 High Pavement
Nottingham
NG1 1HN
Email: info@lacelaw.co.uk
Phone: 0115 646 3772